/* ═══════════════════════════════════════════════════════════════════
   SUPPORT PAGE — Prentzas FM
   Modern, Human-Crafted Design System
═══════════════════════════════════════════════════════════════════ */

.support-page {
    --sp2-red:          #ef4444;
    --sp2-red-deep:     #dc2626;
    --sp2-red-border:   rgba(239, 68, 68, 0.24);
    --sp2-red-subtle:   rgba(239, 68, 68, 0.08);
    --sp2-surface-0:    #09090b;
    --sp2-surface-1:    #121215;
    --sp2-surface-2:    #18181b;
    --sp2-surface-3:    #222227;
    --sp2-glass:        rgba(255, 255, 255, 0.03);
    --sp2-glass-2:      rgba(255, 255, 255, 0.05);
    --sp2-border:       rgba(255, 255, 255, 0.08);
    --sp2-border-hover: rgba(255, 255, 255, 0.15);
    --sp2-text:         #f4f4f5;
    --sp2-muted:        #a1a1aa;
    --sp2-faint:        #71717a;
    --sp2-radius-xl:    14px;
    --sp2-radius-lg:    12px;
    --sp2-radius-md:    8px;
    --sp2-radius-sm:    6px;
    --sp2-radius-pill:  999px;
    --sp2-shadow:       0 1px 3px rgba(0, 0, 0, 0.25), 0 12px 32px rgba(0, 0, 0, 0.35);
    --sp2-shadow-sm:    0 1px 3px rgba(0, 0, 0, 0.2), 0 4px 12px rgba(0, 0, 0, 0.25);
    --sp2-transition:   0.18s cubic-bezier(0.16, 1, 0.3, 1);
    --sp2-spring:       0.22s cubic-bezier(0.16, 1, 0.3, 1);
}

.support-page,
.support-page * { box-sizing: border-box; }

/* ── Keyframes ────────────────────────────────────────────────────── */
@keyframes sp2FadeUp {
    from { opacity: 0; transform: translateY(14px); }
    to   { opacity: 1; transform: translateY(0);    }
}
@keyframes sp2Pulse {
    0%, 100% { opacity: 1; }
    50%      { opacity: 0.45; }
}

/* ── Support Stage ────────────────────────────────────────────────── */
.support-page .page-wrap {
    width: min(1080px, calc(100% - 32px));
    margin-inline: auto;
    padding-top: clamp(20px, 3vw, 36px);
    padding-bottom: clamp(48px, 8vw, 84px);
}

/* ── Hero Section ─────────────────────────────────────────────────── */
.supp-hero {
    position: relative;
    overflow: hidden;
    border-radius: var(--sp2-radius-xl);
    padding: clamp(32px, 5vw, 56px) clamp(20px, 4vw, 48px);
    margin-bottom: clamp(20px, 3vw, 32px);
    background: var(--sp2-surface-1);
    border: 1px solid var(--sp2-border);
    box-shadow: var(--sp2-shadow);
    animation: sp2FadeUp 0.40s var(--sp2-spring) both;
    text-align: center;
}

.supp-hero::before {
    content: '';
    position: absolute;
    inset: 0 0 auto 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(239, 68, 68, 0.35) 50%, transparent);
    pointer-events: none;
}

.supp-hero__inner {
    position: relative;
    z-index: 2;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 14px;
}

.supp-hero__kicker {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    padding: 5px 14px;
    border-radius: var(--sp2-radius-pill);
    background: rgba(239, 68, 68, 0.08);
    border: 1px solid rgba(239, 68, 68, 0.20);
    color: #fca5a5;
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.supp-hero__kicker-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: var(--sp2-red);
    animation: sp2Pulse 2s ease-in-out infinite;
    flex-shrink: 0;
}

.supp-hero__title {
    margin: 0;
    font-family: 'Bebas Neue', 'Impact', sans-serif;
    font-size: clamp(2.6rem, 6.5vw, 4.8rem);
    line-height: 0.95;
    letter-spacing: 0.03em;
    color: #ffffff;
}

.supp-hero__title span {
    color: var(--sp2-red);
}

.supp-hero__sub {
    max-width: 520px;
    color: var(--sp2-muted);
    font-size: clamp(0.90rem, 1.6vw, 1rem);
    line-height: 1.6;
    text-align: center;
}

/* Stats row inside hero */
.supp-hero__stats {
    display: flex;
    gap: clamp(12px, 2.5vw, 24px);
    flex-wrap: wrap;
    justify-content: center;
    margin-top: 6px;
}

.supp-stat {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 2px;
    padding: 10px 18px;
    border-radius: var(--sp2-radius-md);
    background: rgba(255, 255, 255, 0.024);
    border: 1px solid var(--sp2-border);
    min-width: 90px;
    transition: transform var(--sp2-transition), border-color var(--sp2-transition);
}

.supp-stat:hover {
    transform: translateY(-1px);
    border-color: var(--sp2-border-hover);
}

.supp-stat__num {
    font-family: 'Bebas Neue', 'Impact', sans-serif;
    font-size: 1.8rem;
    line-height: 1;
    color: #ffffff;
    letter-spacing: 0.03em;
}

.supp-stat__label {
    font-size: 0.70rem;
    font-weight: 600;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    color: var(--sp2-muted);
}

/* ── Main Grid ────────────────────────────────────────────────────── */
.supp-grid {
    display: grid;
    grid-template-columns: 1fr 380px;
    gap: clamp(16px, 2.5vw, 24px);
    align-items: start;
}

/* ── Panel base ───────────────────────────────────────────────────── */
.supp-panel {
    border-radius: var(--sp2-radius-xl);
    background: var(--sp2-surface-1);
    border: 1px solid var(--sp2-border);
    box-shadow: var(--sp2-shadow-sm);
    overflow: hidden;
    animation: sp2FadeUp 0.40s var(--sp2-spring) both;
}

/* ── Panel Header ─────────────────────────────────────────────────── */
.supp-panel__head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 16px 20px;
    border-bottom: 1px solid var(--sp2-border);
    background: var(--sp2-surface-2);
}

.supp-panel__title {
    display: flex;
    align-items: center;
    gap: 9px;
    font-size: 0.88rem;
    font-weight: 700;
    color: var(--sp2-text);
}

.supp-panel__title-icon {
    width: 28px;
    height: 28px;
    border-radius: 6px;
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid var(--sp2-border);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.9rem;
    flex-shrink: 0;
}

.supp-panel__badge {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 3px 10px;
    border-radius: var(--sp2-radius-pill);
    background: rgba(239, 68, 68, 0.08);
    border: 1px solid rgba(239, 68, 68, 0.22);
    color: #fca5a5;
    font-size: 0.68rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    white-space: nowrap;
}

.supp-panel__badge-dot {
    width: 5px;
    height: 5px;
    border-radius: 50%;
    background: var(--sp2-red);
}

/* ── Panel Body ───────────────────────────────────────────────────── */
.supp-panel__body {
    padding: clamp(16px, 2.5vw, 24px);
}

/* ── FAQ Accordion ────────────────────────────────────────────────── */
.supp-faq { display: grid; gap: 8px; }

.supp-faq__item {
    border-radius: var(--sp2-radius-md);
    border: 1px solid var(--sp2-border);
    background: var(--sp2-surface-2);
    overflow: hidden;
    transition: border-color var(--sp2-transition), background var(--sp2-transition);
}

.supp-faq__item:hover {
    border-color: var(--sp2-border-hover);
}

.supp-faq__item.is-open {
    border-color: rgba(239, 68, 68, 0.28);
    background: #17161b;
}

.supp-faq__btn {
    appearance: none;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    width: 100%;
    padding: 13px 16px;
    background: transparent;
    text-align: left;
    touch-action: manipulation;
}

.supp-faq__btn:focus-visible {
    outline: 2px solid var(--sp2-red);
    outline-offset: -2px;
}

.supp-faq__q {
    color: var(--sp2-text);
    font-size: 0.88rem;
    font-weight: 600;
    line-height: 1.4;
    flex: 1;
    min-width: 0;
}

.supp-faq__chevron {
    flex-shrink: 0;
    width: 20px;
    height: 20px;
    border-radius: 5px;
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid var(--sp2-border);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.20s var(--sp2-spring), background var(--sp2-transition);
    color: var(--sp2-muted);
}

.supp-faq__item.is-open .supp-faq__chevron {
    transform: rotate(180deg);
    background: rgba(239, 68, 68, 0.12);
    border-color: rgba(239, 68, 68, 0.28);
    color: #fca5a5;
}

.supp-faq__answer {
    display: grid;
    grid-template-rows: 0fr;
    transition: grid-template-rows 0.24s var(--sp2-spring);
}

.supp-faq__item.is-open .supp-faq__answer {
    grid-template-rows: 1fr;
}

.supp-faq__answer-inner {
    overflow: hidden;
}

.supp-faq__a {
    padding: 0 16px 14px;
    color: var(--sp2-muted);
    font-size: 0.84rem;
    line-height: 1.6;
}

.supp-faq__a a {
    color: #f87171;
    text-decoration: underline;
    text-underline-offset: 3px;
}
.supp-faq__a a:hover { color: #fca5a5; }

/* ── Topic Cards ──────────────────────────────────────────────────── */
.supp-topics {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
    margin-top: 16px;
}

.supp-topic {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    padding: 12px 14px;
    border-radius: var(--sp2-radius-md);
    background: var(--sp2-surface-2);
    border: 1px solid var(--sp2-border);
    cursor: default;
    transition: transform var(--sp2-spring), border-color var(--sp2-transition);
}

.supp-topic:hover {
    transform: translateY(-1px);
    border-color: var(--sp2-border-hover);
}

.supp-topic__icon {
    font-size: 1.3rem;
    line-height: 1;
    flex-shrink: 0;
    margin-top: 1px;
}

.supp-topic__title {
    font-size: 0.84rem;
    font-weight: 600;
    color: var(--sp2-text);
    margin-bottom: 2px;
    line-height: 1.3;
}

.supp-topic__desc {
    font-size: 0.76rem;
    color: var(--sp2-muted);
    line-height: 1.5;
}

/* ── Chat Panel (right column) ────────────────────────────────────── */
.supp-chat-panel {
    position: sticky;
    top: calc(var(--header-height, 84px) + 12px);
    animation-delay: 0.06s;
}

/* Live chat badge strip */
.supp-chat-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    padding: 14px 18px;
    border-bottom: 1px solid var(--sp2-border);
    background: var(--sp2-surface-2);
}

.supp-chat-title {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 0.88rem;
    font-weight: 700;
    color: var(--sp2-text);
}

.supp-chat-title__icon {
    font-size: 1rem;
}

.supp-online-badge {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 3px 8px;
    border-radius: var(--sp2-radius-pill);
    background: rgba(16, 185, 129, 0.10);
    border: 1px solid rgba(16, 185, 129, 0.28);
    color: #6ee7b7;
    font-size: 0.66rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    white-space: nowrap;
}

.supp-online-dot {
    width: 5px;
    height: 5px;
    border-radius: 50%;
    background: #10b981;
}

/* Chat embed area */
.supp-chat-body {
    padding: 20px 16px;
    min-height: 380px;
    display: flex;
    flex-direction: column;
    gap: 14px;
}

/* Chat placeholder / trigger UI shown before HubSpot widget opens */
.supp-chat-cta {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 12px;
    text-align: center;
    flex: 1;
    justify-content: center;
    padding: 16px 8px;
}

.supp-chat-cta__avatar {
    position: relative;
    width: 64px;
    height: 64px;
    border-radius: 50%;
    overflow: visible;
    flex-shrink: 0;
}

.supp-chat-cta__avatar img {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    object-fit: cover;
    border: 2px solid var(--sp2-border);
    background: #18181b;
    display: block;
}

.supp-chat-cta__status {
    position: absolute;
    bottom: 2px;
    right: 2px;
    width: 14px;
    height: 14px;
    border-radius: 50%;
    background: #10b981;
    border: 2px solid var(--sp2-surface-1);
}

.supp-chat-cta__label {
    font-size: 0.68rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: var(--sp2-red);
}

.supp-chat-cta__heading {
    font-family: 'Bebas Neue', 'Impact', sans-serif;
    font-size: clamp(1.3rem, 2.5vw, 1.7rem);
    line-height: 1.05;
    letter-spacing: 0.03em;
    color: #ffffff;
    margin: 0;
}

.supp-chat-cta__desc {
    color: var(--sp2-muted);
    font-size: 0.84rem;
    line-height: 1.55;
    max-width: 260px;
}

/* Chat open button */
.supp-chat-open-btn {
    appearance: none;
    border: 1px solid rgba(239, 68, 68, 0.4);
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 11px 22px;
    border-radius: var(--sp2-radius-md);
    background: #dc2626;
    color: #ffffff;
    font-size: 0.88rem;
    font-weight: 600;
    letter-spacing: 0.02em;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.2), inset 0 1px 0 rgba(255, 255, 255, 0.16);
    transition: transform var(--sp2-transition), filter var(--sp2-transition);
    width: 100%;
    touch-action: manipulation;
}

.supp-chat-open-btn:hover {
    filter: brightness(1.08);
    transform: translateY(-1px);
    box-shadow: 0 3px 10px rgba(220, 38, 38, 0.3), inset 0 1px 0 rgba(255, 255, 255, 0.2);
}
.supp-chat-open-btn:active { transform: translateY(0); filter: brightness(0.96); }
.supp-chat-open-btn:focus-visible { outline: 2px solid var(--sp2-red); outline-offset: 3px; }

/* Response time row */
.supp-chat-meta-row {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    font-size: 0.76rem;
    color: var(--sp2-muted);
    padding-top: 2px;
}

.supp-chat-meta-row svg {
    color: #10b981;
    flex-shrink: 0;
}

/* ── Contact Strip ────────────────────────────────────────────────── */
.supp-contact-strip {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 10px;
    margin-top: clamp(16px, 2.5vw, 24px);
    animation: sp2FadeUp 0.40s var(--sp2-spring) 0.08s both;
}

.supp-contact-card {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    padding: 16px 12px;
    border-radius: var(--sp2-radius-lg);
    background: var(--sp2-surface-1);
    border: 1px solid var(--sp2-border);
    box-shadow: var(--sp2-shadow-sm);
    text-align: center;
    text-decoration: none;
    transition: transform var(--sp2-spring), border-color var(--sp2-transition);
    cursor: pointer;
}

.supp-contact-card:hover {
    transform: translateY(-2px);
    border-color: var(--sp2-border-hover);
}

.supp-contact-card__icon {
    width: 38px;
    height: 38px;
    border-radius: 8px;
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid var(--sp2-border);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.2rem;
    transition: transform var(--sp2-spring);
}

.supp-contact-card:hover .supp-contact-card__icon {
    transform: translateY(-1px);
}

.supp-contact-card__title {
    font-size: 0.84rem;
    font-weight: 600;
    color: var(--sp2-text);
    margin: 0;
}

.supp-contact-card__sub {
    font-size: 0.74rem;
    color: var(--sp2-muted);
    line-height: 1.45;
}

/* ── Status Bar ───────────────────────────────────────────────────── */
.supp-status-bar {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 10px 16px;
    border-radius: var(--sp2-radius-pill);
    background: rgba(16, 185, 129, 0.06);
    border: 1px solid rgba(16, 185, 129, 0.20);
    margin-bottom: clamp(16px, 2.5vw, 24px);
    font-size: 0.82rem;
    color: #a7f3d0;
    animation: sp2FadeUp 0.40s var(--sp2-spring) 0.04s both;
}

.supp-status-bar__dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: #10b981;
    flex-shrink: 0;
}

/* ── Section Label ────────────────────────────────────────────────── */
.supp-section-label {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 12px;
}

.supp-section-label__line {
    flex: 1;
    height: 1px;
    background: var(--sp2-border);
}

.supp-section-label__text {
    font-size: 0.68rem;
    font-weight: 700;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: var(--sp2-faint);
    white-space: nowrap;
}

/* ── Toast ────────────────────────────────────────────────────────── */
.supp-toast-area {
    position: fixed;
    bottom: clamp(16px, 3vw, 32px);
    left: 50%;
    transform: translateX(-50%);
    z-index: 1200;
    display: flex;
    flex-direction: column-reverse;
    gap: 8px;
    align-items: center;
    pointer-events: none;
    width: min(340px, calc(100vw - 24px));
}

.supp-toast {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 10px 16px;
    border-radius: var(--sp2-radius-pill);
    background: #18181b;
    border: 1px solid var(--sp2-border);
    box-shadow: 0 4px 18px rgba(0, 0, 0, 0.4);
    color: var(--sp2-text);
    font-size: 0.84rem;
    font-weight: 500;
    max-width: 100%;
    pointer-events: none;
    opacity: 0;
    transform: translateY(10px);
    transition: opacity 0.22s var(--sp2-spring), transform 0.22s var(--sp2-spring);
}

.supp-toast.is-visible { opacity: 1; transform: translateY(0); }

/* ── Responsive ───────────────────────────────────────────────────── */
@media (max-width: 1040px) {
    .supp-grid {
        grid-template-columns: 1fr;
    }
    .supp-chat-panel {
        position: static;
        order: -1;
    }
}

@media (max-width: 680px) {
    .supp-contact-strip { grid-template-columns: 1fr; }
    .supp-topics { grid-template-columns: 1fr; }
    .supp-hero__stats { gap: 8px; }
    .supp-stat { padding: 8px 12px; min-width: 70px; }
    .supp-stat__num { font-size: 1.5rem; }
}

@media (max-width: 480px) {
    .supp-hero { border-radius: var(--sp2-radius-lg); padding: 24px 16px; }
    .supp-panel { border-radius: var(--sp2-radius-lg); }
    .supp-hero__title { font-size: clamp(2rem, 10vw, 3.2rem); }
}

@media (prefers-reduced-motion: reduce) {
    .supp-hero, .supp-panel, .supp-status-bar, .supp-contact-strip,
    .supp-hero__kicker-dot, .supp-online-dot, .supp-status-bar__dot,
    .supp-chat-cta__status, .supp-faq__answer {
        animation: none !important;
        transition: none !important;
    }
}